Terms & Conditions

Welcome to Little Time Hop. Please read these Terms & Conditions and Studio Disclosures carefully before purchasing our products or commissioning custom heirloom work. By using this website, ordering curated mineral specimens, loose stones, finished jewelry, or commissioning a bespoke design, you agree to be legally bound by these terms.

1. Artisan Lapidary & Curated Mineral Disclosures (FTC Compliance)

Little Time Hop proudly offers a blend of custom hand-cut lapidary art and carefully sourced, curated geological specimens. In compliance with the Federal Trade Commission (FTC) Guides for the Jewelry Industry, the following terms apply:

• Hand-Cut vs. Curated Materials: Gemstone cabochons, uniform slices, and jewelry marked as "Studio Cut" are shaped and polished by hand in our facility. Mineral specimens, raw crystals, and old-stock geological items marked as "Curated" are carefully selected for their historical or physical beauty and are sold in their described state.
• Natural Variations: Due to the authentic origin of natural minerals and old-stock geological specimens, items may exhibit natural internal matrix lines, localized micro-vugs, structural inclusions, or color zoning. These are definitive markings of organic authenticity and are not classified as defects.
• Treatments: Any deliberate stabilization treatments or historical enhancements applied to rare materials to improve durability will be explicitly detailed within individual item listings.
• Alteration Liability: Little Time Hop is not liable for structural failures, cracks, or fractures that occur if a customer or third-party artisan elects to re-cut, drill, alter, or set a loose gemstone after the point of delivery.

2. Repurposed Textiles & Memorial Quilt Disclosures

Our custom memory quilts and heirloom textile items are constructed using upcycled denim, t-shirts, and customer-supplied apparel items.

Customer Fabric Integrity: While we treat client-supplied garments with extreme care, Little Time Hop is not liable for fiber fatigue, dry-rot failure, tearing, color bleeding, or thermal degradation resulting from the pre-existing age, wear, washing history, or material fragility of client-provided fabrics.

3. Studio Return Policies & Custom Commissions

Bespoke silversmithing, tailored stone cutting, and memorial quilting are deeply time-intensive structural processes that permanently change raw materials.

• Deposits: Custom commissions require an initial non-refundable materials deposit before design fabrication or stone cutting commences.
• Custom/Artisan Final Sale Policy: Because custom orders, altered sizes, and memorial art items are uniquely tailored to individual specifications and involve irreversible changes to materials, all custom commissions and bespoke items are completely Final Sale. They cannot be returned, exchanged, or refunded.
• Curated Items Return Policy: Standard, non-customized curated inventory (such as unaltered raw mineral specimens or display crystals) may be eligible for return or exchange within 14 days of delivery, provided the item is returned in its exact original condition. Return shipping costs are the responsibility of the buyer.

4. Shipments, Transit, & Weight-Based Insurance

Ready-to-ship curated inventory and loose stones are processed swiftly within 2–3 business days. Custom quilts and bespoke jewelry pieces follow the production timeline agreed upon during commissioning. All shipments are managed via insured commercial carriers, with costs dynamically calculated by weight tiers at checkout.

Once a package is scanned into the custody of the carrier (such as USPS), legal title transfers to the buyer. Little Time Hop is not liable for carrier transit delays, lost packages, or porch thefts.

In the rare event of shipping damage, buyers must notify the studio within 48 hours of delivery and provide clear photos of the exterior packing container and the compromised item to support carrier insurance claims.

5. Governing Law

These terms are governed by and construed in accordance with the laws of the State of California. Any legal actions or disputes arising from studio transactions shall be handled exclusively within the courts located in Ventura County, California.